Glassdoor Review Management
Glassdoor reputation management that helps you hire better
Our Glassdoor review management service helps employers claim and optimize their Glassdoor profile, respond to employee reviews and build an employer brand that candidates trust.
- Free employer account setup
- Employer review responses
- Reporting guideline breaches
- Glassdoor employer branding
- Rating & CEO approval tracking
- Employee feedback insights
Engagement includes
- Audit of your Glassdoor profile, ratings and reviews
- Response playbook written in your brand voice
- Ongoing replies to new and past reviews
- Review requests that follow Glassdoor rules
- Monthly rating, volume and sentiment report
Free audit first: see how your Glassdoor presence looks before you commit to anything.
What we do
Glassdoor employer reputation management
Candidates read Glassdoor reviews before they apply and before they accept an offer. How you respond matters as much as your rating.
Employer Profile Setup
Claim your free Glassdoor employer account and complete your company overview, benefits, photos and culture details.
Employer Responses
Professional replies to positive and negative employee reviews that show candidates you listen.
Reporting Guideline Breaches
We flag reviews that break Glassdoor’s community guidelines, such as reviews that name non-executive employees or share confidential information.
Glassdoor Employer Branding
Culture content, photos and updates that show what working with you is really like.
Rating Monitoring
Track overall rating, recommend-to-a-friend, CEO approval and review themes over time.
Feedback Insights
Share recurring review themes with HR and leadership so issues are fixed, not just answered.
Platform rules
How Glassdoor reviews work
Glassdoor reviews are written by current and former employees and are usually anonymous. Employers cannot edit or delete reviews, but they can respond and report reviews that break the rules.
- Reviews are typically anonymous to protect employees
- Employers can reply publicly through an employer account
- Reviews that break community guidelines can be reported
- Employers must not pressure or reward staff for positive reviews
Our review standards
- We never write, buy or swap reviews
- We never reward employees for positive ratings
- We never try to remove genuine reviews just because they are negative
- We report only reviews that break Glassdoor guidelines
Why this matters: Glassdoor detects and penalizes review manipulation. Honest reviews and good replies are what last.
Our process
How our Glassdoor review management works
01
Audit
Review your Glassdoor profile, ratings, review history and competitors.
02
Respond
Reply to new and outstanding reviews and report any that break Glassdoor guidelines.
03
Grow
Build a steady flow of genuine reviews in line with Glassdoor rules.
04
Report
Track rating, volume, sentiment and response times, reported monthly.
FAQ
Glassdoor Review Management FAQs
What is Glassdoor reputation management?
Glassdoor reputation management covers your Glassdoor employer profile, review responses, reporting of guideline breaches, employer branding content and monitoring of ratings and review themes.
Can you remove negative Glassdoor reviews?
Glassdoor does not remove reviews just because they are negative. We report reviews that break its community guidelines and help you respond professionally to the rest.
How should we respond to Glassdoor reviews?
Thank the reviewer, acknowledge specific concerns, explain any changes you have made and never try to identify the reviewer. We write and post these responses for you.
Does Glassdoor employer branding cost money?
You can claim a free employer account to respond to reviews and update basic details. Glassdoor also offers paid employer branding products with more features, and we advise on whether they suit your hiring goals.
How do we get more Glassdoor reviews?
Encourage current employees to share honest feedback at natural moments, such as after onboarding or performance reviews. Never require, pressure or reward reviews.
How much does Glassdoor review management cost?
Cost depends on your review volume, the number of locations, products or apps, and how much response and reporting support you need. After a free audit you receive a fixed-scope proposal.
Related Services
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Our full review management service across every platform.
Free Glassdoor review audit
See how people see you on Glassdoor
Get a complimentary review of your Glassdoor ratings, reviews and responses, with clear priorities, from a senior strategist.