Contractor Reputation Management
Contractor reputation management that wins more jobs
ORM Discovery provides online reputation management for contractors and home service companies. We grow reviews after every job, reply to every customer, optimize your profiles on Google, Angi, Thumbtack, Houzz and BBB, and protect your search results.
- Contractor review management
- Home service reputation management
- Google, Angi & Thumbtack
- Houzz & BBB profiles
- Search result repair
- Job feedback insights
Engagement includes
- Audit of reviews across Google and home service platforms
- Review requests after every completed job
- Replies to every review in your voice
- Profile cleanup on every platform
- Monthly reputation report
Free audit first: see what homeowners see when they search for you, before you commit to anything.
What we do
Reputation management services for contractors
Each service is tailored to the platforms, rules and expectations of your industry, and delivered by senior specialists.
Contractor Review Management
Automated review requests by text or email when a job is finished, while the experience is fresh.
Review Replies
Professional replies that show homeowners how you handle questions, delays and problems.
Google Business Profile
Optimize your service areas, services and photos for local searches.
Search Result Repair
Push down complaint posts or negative results about your company.
Job Insights
Find review themes such as communication, cleanup or scheduling and fix them.
Platforms & rules
Where homeowners check contractors
Homeowners rarely hire a contractor without reading reviews. They compare Google ratings, check Angi and Thumbtack, and often look at the BBB too.
- Google reviews and local search
- Angi, Thumbtack and HomeAdvisor
- Houzz for remodeling and design-build
- BBB and Nextdoor
Our review standards
- We never write, buy or swap reviews
- We never reward homeowners for positive ratings
- We never try to remove genuine reviews just because they are negative
- We report only reviews that break platform guidelines
Why this matters: fake or incentivized reviews can lead to platform penalties, and in the US the FTC bans fake reviews outright.
Our process
How our reputation program for contractors works
01
Audit
Review your ratings, reviews, profiles and search results across the platforms that matter for contractors.
02
Fix
Correct listings, respond to reviews and report content that breaks platform rules.
03
Grow
Build a steady flow of genuine reviews and positive, accurate content.
04
Protect
Monitor new mentions and report progress every month.
FAQ
Reputation management for contractors FAQs
What is contractor reputation management?
Contractor reputation management protects how a contracting or home service business appears online, including reviews, profiles on Google and home service platforms, and search results for the company name.
How do contractors get more reviews?
Ask every customer at the end of the job with a simple text or email link. Make it easy, ask everyone and never offer discounts for reviews.
Which platforms matter most for contractors?
Google matters for almost every contractor. Angi, Thumbtack, Houzz, BBB, Yelp and Nextdoor matter depending on your trade and area. We focus on the ones your customers use.
Can you remove fake reviews from competitors?
We report reviews that break platform rules, such as reviews from people who were never customers, with evidence. The platform makes the final decision.
Do you work with specific trades?
Yes. We have dedicated programs for plumbers, electricians and roofing companies.
How much does reputation management for contractors cost?
Cost depends on the number of locations or professionals, your review volume and whether search results need repair. After a free audit you receive a fixed-scope proposal, so you know the price before any work begins.
Related Services
Free reputation audit
See what homeowners see when they search for you
Get a complimentary review of your reviews, profiles and search results, with clear priorities, from a senior strategist.