Dental Reputation Management
Dental reputation management that fills your chairs
ORM Discovery provides online reputation management for dentists and dental practices. We grow genuine patient reviews, reply in a HIPAA-aware way, optimize your Google Business Profile and make sure new patients find a practice they can trust.
- Dental review management
- HIPAA-aware responses
- Google Business Profile optimization
- Multi-location practice support
- Search result repair
- Patient feedback insights
Engagement includes
- Audit of your reviews, ratings and practice profiles
- Patient review requests after every appointment
- HIPAA-aware replies to every review
- Google and directory profile cleanup
- Monthly practice reputation report
Free audit first: see what patients see when they search for you, before you commit to anything.
What we do
Reputation management services for dentists
Each service is tailored to the platforms, rules and expectations of your industry, and delivered by senior specialists.
Dental Review Management
Automated, friendly review requests after appointments, so every patient can share honest feedback.
HIPAA-Aware Responses
Warm, professional replies that never confirm someone is a patient or mention treatment details.
Google Profile Optimization
Accurate hours, services, photos and booking links so your practice stands out in local search.
Multi-Location Practices
One process and one report for dental groups and DSOs with several offices.
Search Result Repair
Push down negative or outdated results about your practice or dentists.
Patient Feedback Insights
Spot themes such as billing, wait times or front-desk experience and fix them.
Platforms & rules
Where patients choose a dentist
Most new patients choose a dentist after searching on Google Maps and reading reviews. Your rating, recent reviews and replies often decide who gets the booking.
- Google Business Profile reviews
- Yelp and Facebook
- Zocdoc, Healthgrades and dental directories
- Insurance and booking platforms
HIPAA-aware by design
- We never confirm that a reviewer is a patient
- Responses never include treatment details
- No discounts or gifts in exchange for reviews
- Sensitive replies are approved by your practice first
Why this matters: US dental practices have been fined for revealing patient information in review replies. Our replies are written to stay compliant.
Our process
How our reputation program for dentists works
01
Audit
Review your ratings, reviews, profiles and search results across the platforms that matter for dentists.
02
Fix
Correct listings, respond to reviews and report content that breaks platform rules.
03
Grow
Build a steady flow of genuine reviews and positive, accurate content.
04
Protect
Monitor new mentions and report progress every month.
FAQ
Reputation management for dentists FAQs
What is dental reputation management?
Dental reputation management protects and improves how a dental practice appears online. It covers patient reviews, review responses, Google Business Profile, dental directories and search results for the practice and its dentists.
How can my dental practice get more Google reviews?
Send a short text or email after each appointment with a direct link to your Google review page. Ask every patient, and never offer discounts or gifts for reviews.
How should dentists respond to negative reviews?
Thank the reviewer, apologize for their experience in general terms and invite them to contact the office. Never confirm they are a patient or mention their treatment.
Do you work with dental groups and DSOs?
Yes. We manage reviews and profiles for multi-location dental groups with central reporting and location comparisons.
Is dental review management the same as dental marketing?
No. Marketing attracts attention. Dental review management builds the trust that turns that attention into booked appointments. The two work best together.
How much does reputation management for dentists cost?
Cost depends on the number of locations or professionals, your review volume and whether search results need repair. After a free audit you receive a fixed-scope proposal, so you know the price before any work begins.
Related Services
Free reputation audit
See what patients see when they search for you
Get a complimentary review of your reviews, profiles and search results, with clear priorities, from a senior strategist.